FAQ

Frequently Asked Questions:

• How are Recobot Hesed bags made? Each bag is handmade in Italy with premium materials and meticulous attention to detail. Our designs are crafted with love and inspired by stories of faith.
• What are the shipping costs and delivery times? Shipping is free in Europe. For America and Asia, the costs are €10 and €15, respectively. Production takes 1-2 weeks, and delivery times vary by region.
• What is your return policy? We offer a 14-day return policy. Items must be in their original condition, with tags and proof of purchase. Returns are processed within 5-7 days after receipt.
• Can I exchange an item? Yes, you can return an item and place a new order for the desired product after the return is approved.
• How do I contact customer support? For any questions or concerns, email us at info@recobothesed.com. We’re here to help.

We hope this FAQ section provides all the information you need. If you have further inquiries, don’t hesitate to reach out!